Community Guidelines

Solution is a professional network for founders, investors, and operators. These Guidelines set out what we expect from members and what happens when those expectations are not met. They apply to everything you do on the platform, including profiles, posts, articles, comments, direct messages, and opportunities.

These Guidelines form part of our Terms & Conditions and should be read together with our Code of Conduct.

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1. Respectful Communication 1.1 Professional Conduct

Communicate professionally and respectfully. Disagreement is welcome; personal attacks are not.

1.2 Prohibited Behaviour

Do not harass, threaten, stalk, bully, or intimidate any person. Do not post or send content that is hateful, discriminatory, or demeaning on the basis of race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age, or any other protected characteristic.

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2. Content Standards 2.1 Appropriate Content

Share content that is relevant and valuable to the community.

Do not post content that is illegal, fraudulent, deceptive, defamatory, obscene, sexually explicit, or that promotes violence, self-harm, or illegal activity.

2.2 Authenticity

Represent yourself and your work honestly. Do not impersonate any person or organisation, or misrepresent your identity, role, credentials, employment, funding, or business.

Your profile photo should be a clear photo of you, because it is how other members recognise you. A profile whose photo does not show its owner may be featured less prominently, or, for members without an active membership, may not be shown to other members until the photo is updated.

2.3 Intellectual Property

Respect intellectual property rights. Do not post content you do not own or do not have permission to use.

2.4 No Spam or Excessive Self-Promotion

Do not send spam, unsolicited bulk messages, or chain messages. Avoid excessive self-promotion. Do not solicit for pyramid schemes, multi-level marketing, or fraudulent investment schemes.

2.5 No Automated Extraction

Do not scrape, harvest, or use automated means to collect data or content from the platform, or use platform content to train machine learning or artificial intelligence models, without our prior written consent.

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3. Privacy and Confidentiality 3.1 Personal Information

Respect the privacy of others. Do not share personal, confidential, or sensitive information about another person without their consent.

3.2 Confidentiality

Respect the confidentiality of private messages and non-public discussions. Do not republish private conversations or proprietary information without consent.

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4. Collaboration and Networking 4.1 Collaboration

Engage constructively. Offer help, share knowledge, and support other members.

4.2 Genuine Networking

Use the platform to build genuine professional relationships. Be authentic in how you present yourself and what you are seeking.

4.3 Your Own Diligence

Solution does not verify the identity, credentials, or claims of members. A Verified badge indicates that a member has satisfied Solution's current eligibility requirements for the Verified program; it is not an endorsement, guarantee, background check, or verification of anything a member says — see our Subscription & Billing Policy. Carry out your own diligence before entering into any agreement, investment, or transaction with another member.

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5. Reporting and Moderation 5.1 Reporting Violations

Report content or behaviour that breaches these Guidelines using the reporting tools in the app, or contact us at Offices@Solution4u.com.

We review reports and take the action we consider appropriate. We may decline to act, and we do not undertake to reach a particular outcome or to report the outcome to you.

5.2 Moderation

We may, but are not obliged to, monitor, review, and moderate content and conduct. We may take action under Section 6 where we consider these Guidelines have been breached.

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6. Consequences of Violations

We may take any of the following actions, in our discretion, alone or in combination, depending on the nature and severity of the breach and any history of previous breaches. We are not required to apply them in order, and may act immediately in serious cases.

6.1 Warning

In many cases we will issue a warning and explain what needs to change.

6.2 Content Removal

Content that breaches these Guidelines may be removed or restricted.

6.3 Removal of Verified Status

Where an account displays a Verified badge, we may suspend or revoke that status as a consequence of a breach, on its own or alongside any other action. Solution retains discretion over the Verified program.

Removal of Verified status does not cancel the account's subscription and does not stop future billing. Members who no longer wish to be charged must cancel their subscription themselves through the applicable app store — see our Subscription & Billing Policy.

6.4 Feature Restrictions

We may limit access to particular features, such as messaging or posting.

6.5 Suspension or Termination

Repeated or severe breaches may result in suspension or termination of an account.

Suspension or termination does not entitle you to a refund, except where required by applicable law, and does not cancel a subscription purchased through the Apple App Store or Google Play. To stop future charges you must cancel through the applicable store.

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7. Appeals

If you believe an action was taken in error, contact Offices@Solution4u.com. We will review the matter and respond. Our decision following review is final.

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8. Updates to these Guidelines

We may update these Guidelines from time to time. Where a change is material, we will provide notice by email or in the app. Continued use of the platform after a change takes effect constitutes acceptance.

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9. Contact

Questions or reports: Offices@Solution4u.com.